NinonPrivacy Policy
Last updated: 2025
This Privacy Policy explains how Ninon collects, uses and protects your information when you use our document extraction, validation and supervision service (including in an insurance / claims context).
Data controller
The data controller for the personal data processed through the Service is the entity indicated in the Service or on our website. For questions about data protection, please contact us using the details provided below.
Data we collect
We collect information needed to provide the Service: console user identity (name, email, organisation), metadata and content of documents submitted for processing, extraction and validation outcomes, technical logs (timestamps, errors, latency) and usage data. Processing may involve hosting, storage and AI model providers in the European Union or with appropriate safeguards, as described in our documentation and data processing agreements.
Legal basis
We process your data on the basis of the performance of our contract with you or your organisation, your consent where applicable, and our legitimate interests in providing, securing and improving the Service, in accordance with applicable data protection law.
Retention
We retain your data for as long as your account is active or as needed to provide the Service, and for a reasonable period thereafter for legal, audit and support purposes. You or your administrator may request deletion of data subject to our retention obligations.
Your rights
Under applicable law you may have the right to access, rectify, erase, restrict or port your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details below.
Cookies and similar technologies
Our marketing website may use cookies and similar technologies to provide functionality and analyse usage. You can manage your preferences via your browser or our cookie notice where applicable.
Contact
For any request related to this Privacy Policy or your personal data, please contact us at the address or email indicated on our website or in the Service.